Moment Mind Support
We’re here to help you return to a quieter moment.
Contact
Email hello@momentmind.ca. Please include your app version and iOS version, but never send passwords, Apple receipts, or sign-in tokens.
Subscriptions and purchases
Restore a purchase from Me → Subscription → Restore Purchases. To view, change, or cancel a subscription, open Apple’s subscription management from the same screen. Deleting a Moment Mind account does not cancel an Apple subscription.
Audio caching
A session is cached after it begins playing to reduce repeat downloads. Playback still requires a connection so Moment Mind can check access before using a cached file. Cached sessions remain on the device until the app is removed or that session is replaced by a newer audio version.
Accounts and privacy
You can use free sessions without an account. Sign in with Apple enables account-based library sync. Account deletion is available in Me → Account.